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PRIVACY POLICY

Last Updated: September 10, 2026

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At FutsalAceh, we recognize the importance of protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or purchase our products.

By accessing our website or placing an order, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. About Us

This website is operated by:Business Name: FutsalAceh
Legal Entity: HervorTech UG (haftungsbeschränkt)
Commercial Register Number: HRB 53418
Business Address:
Köhlerstraße 9
67549 Worms
Germany
Email: info@futsalaceh.com

2. Information We Collect

Depending on how you interact with our website, we may collect personal information including:

  • Full name

  • Billing and delivery addresses

  • Email address

  • Telephone number

  • Payment and transaction information

  • Order history

  • Customer account details (where applicable)

  • Customer service correspondence

  • IP address

  • Browser and device information

  • Operating system

  • Website usage data and browsing activity

We collect only the information reasonably necessary to operate our business, fulfill orders, improve our services, and comply with legal obligations.

3. How We Collect Information

Your information may be collected when you:

  • Place an order through our online store.

  • Create or manage a customer account.

  • Contact our customer support team.

  • Subscribe to newsletters or promotional communications.

  • Participate in surveys, promotions, or contests.

  • Browse our website through cookies and similar technologies.

  • Complete transactions using trusted payment, shipping, or service providers.

4. How We Use Personal Information

We process personal information for purposes including:

  • Processing and delivering orders.

  • Verifying payments and preventing fraud.

  • Providing customer support.

  • Managing customer accounts.

  • Improving our products, services, and website.

  • Analyzing website performance and visitor activity.

  • Fulfilling legal, accounting, and tax obligations.

  • Sending promotional communications when permitted by law or with your consent.

We process only the information reasonably necessary for these purposes.

5. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:

  • Performance of a contract.

  • Compliance with legal obligations.

  • Legitimate business interests that do not override your rights and freedoms.

  • Consent where required by applicable law.

6. Sharing Your Information

To operate our business and provide our services, we may share personal information with carefully selected service providers including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics and website performance providers

  • IT support providers

  • Professional advisers

  • Government authorities where legally required

FutsalAceh does not sell, rent, or trade customer personal information to third parties for their own marketing purposes.

7. Website Platform

Our online store may be powered by Wix or other trusted e-commerce service providers.

Information submitted through our website may be processed and stored through secure infrastructure operated by those providers. Such providers implement technical and organizational measures designed to protect personal information and comply with applicable privacy laws.

8. Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality.

  • Remember user preferences.

  • Improve website performance.

  • Understand visitor behavior.

  • Strengthen website security.

  • Enhance the overall shopping experience.

Most browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process customer orders.

  • Provide customer support.

  • Maintain business, accounting, and tax records.

  • Resolve disputes.

  • Comply with legal and regulatory obligations.

When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

10. Security Measures

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

While we continually improve our security measures, no website, internet transmission, or electronic storage system can guarantee absolute security.

11. Your Privacy Rights

Subject to applicable data protection laws, including the GDPR, you may have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal data.

  • Restrict specific processing activities.

  • Object to certain processing activities.

  • Receive your personal information in a portable format where applicable.

  • Withdraw consent when processing is based on consent.

  • Lodge a complaint with a competent supervisory authority.

Requests relating to these rights may be submitted using the contact information provided below.

12. Marketing Communications

If you subscribe to receive promotional communications from FutsalAceh, you may opt out at any time by:

  • Clicking the unsubscribe link included in marketing emails; or

  • Contacting our customer support team.

Please note that order confirmations, shipping notifications, payment confirmations, and other service-related communications may still be sent when necessary.

13. Children's Privacy

Our website and products are intended for individuals aged 16 years or older.

We do not knowingly collect personal information from children. If we become aware that personal information relating to a child has been collected unintentionally, we will take appropriate steps to remove it without undue delay.

14. International Data Transfers

Some trusted service providers may process or store personal information outside your country of residence.

Where international transfers occur, FutsalAceh ensures that appropriate safeguards are implemented in accordance with applicable European data protection laws, including the GDPR.

15. Third-Party Websites

Our website may contain links to websites operated by independent third parties.

FutsalAceh is not responsible for the content, privacy policies, or security practices of such external websites. We encourage users to review the privacy policies of any third-party websites they visit.

16. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, operational practices, technology, or legal obligations.

Any updated version becomes effective upon publication on this website. We encourage visitors to review this page regularly.

17. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

FutsalAceh
HervorTech UG (haftungsbeschränkt)
Köhlerstraße 9
67549 Worms
Germany

Commercial Register Number: HRB 53418
Email: info@futsalaceh.com

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By continuing to use the FutsalAceh website, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.

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